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Pictured left to right: Salesperson, Elissa Varney and happy customers, Carol and Gilbert Nero with their 2005 Chrysler Town and Country.


 

 

 

 

 

To: Dan Feeny, Feeny Chrysler Jeep Dodge

From: Sondra of Elk Grove Village

To Whom It May Concern:

It isn’t often that I send notes of appreciation for excellent customer service, but the service that I received while at Feeny, shouldn’t go unnoticed. From the moment I arrived in the service department (the first time), Brian Sanfilipo gave me every reason to feel as though I would have my Dodge Durango repaired/serviced with utmost attention to detail. Not only was the repair made, but I felt that the charges were reasonable and didn’t feel taken advantage of, as many times, women hesitate to take their cars for repair without their spouse/significant other. This note is overdue, and I have since been to your service department again and received great customer service. We reside in Elk Grove Village and will definitely make the drive to Feeny. Thank you to Brian and your entire service staff!

Best,
Sondra


 

 

October 3rd, 2006

 

To: Elissa Varney - Sales Consultant
From: Sheree, Sycamore, IL

Dear Elissa,

Just thought I would send you a quick letter telling you how happy I have been with you personally and also with Feeny. From the first day I walked into the dealership you have treated me with full respect and I never felt like you only cared about making a sale.  In all my years of purchasing vehicles, I can honestly say I have never had such a great experience buying a car before. You have worked with me on everything and have also gone above and beyond what I ever would have expected. It is just amazing how everyone at your company is willing to help you.

You are a great asset to Feeny, and I am glad you were my sales consultant. I guarantee I will be doing business with you in the future. I promise to send any friends or family members looking for new or used vehicles in your direction.

I thank you again for everything you have done for me. Your company really stands out over all of the rest, and you can bet I have made that known to others.

Thanks,
Sheree 

 


"Your Body Shop and Randy were fantastic in handling everything from towing our car from the impound lot, to the great work on the car, and prodding our insurance to get moving and approve any work needed.  Feeny's Body Shop, and especially Randy, conducted themselves as caring professionals."  -Nancy from Elgin

 

"I came in from out of town enroute to Indiana with 4 young children.  The staff was phenomenal and took great care of us-even making arrangements for a Sunday pick up! Thank you so much!!!" - Laurie

 

"Yes, it was fixed right.  Service is very important to me.  It is the backbone of any business.  Brian was very helpful in getting things done right, thank you."

-James from Buffalo Grove

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